Step Real Estate is hiring Highly talented and motivated persons to join our team.
Description of the position
Under the responsibility of the Leasing Manager, Sales, the successful candidate will be responsible for maintaining and developing the capabilities of the customer relationship management (CRM) tool as well as assuming certain sales team support activities and to a lesser extent, marketing, as part of the company's commercial strategy.
Duties and responsibilities:
Customer Relationship Management (CRM)
• Act as a resource person, the subject matter expert
• Provide functional support to sales and marketing users
• Define and assume responsibility for development needs in order to evolve the features of the tool
• Play an advisory role with internal users in the use and interpretation of customer information
• Provide training in the use of CRM
• Ensure proper integration of the marketing automation platform with the CRMs
• Clean up the database and perform optimal management of the CRM according to best practices
• Be the guarantor of the proper technical functioning of CRM
• Perform updates on the software
Education & Skills Required For the Position